Refund policy
Return Policy:Â Due to the nature of our products, we do not accept returns at this time. If your order arrives damaged or incorrect, please email us at ninthlinecollection@gmail.com within 5 days of the date of delivery. Please be sure to include the following information so that we can further assist:
- Order Number
- A photo(s) of any damage to the shipping box and/or the product
- A photo of the packing slip included in your order
We cannot accept returns based on your scent preference, however, if you would like to try out our fragrances prior to making a purchase, we invite you to purchase our sample packs!Â
You can always contact us for any return question at ninthlinecollection@gmail.com